Motel Consultancy Service
Strategic Motel Guidance
- We Audit your Motel – Find the revenue leaks and fix them.
- We Implement the Fix – SOPs, staff training, marketing setup.
- We Manage your Property – Ongoing oversight so you can step back.
Proven in the field. Supported by the industry.
Pre-Purchase
Buyers Audit
You are about to invest your money. Before you sign, we audit the property, the financials, the property management system, staff, property and local market.
- Verify add-backs, wage assumptions, and capex exposure.
- Identify deferred maintenance and hidden liabilities.
- Get a clear-eyed view of risk before settlement.
Starting from $2,950 + GST
Learn more about Buyers Audits →Post-Purchase
Operational Audit
You own the motel. The performance is not there. We audit the property and identify issues and opportunities.
- Revenue, pricing, and channel mix diagnosis.
- Staffing, roster, and SOP review.
- Guest experience and online reputation assessment.
- Prioritised action plan with expected ROI.
Starting from $2,950 + GST
Learn more about the Operational Performance Audit →Hands-On
Implementation
The audit identifies what is broken. Implementation is where we fix it. SOPs installed, staff trained, marketing channels configured.
- Standard Operating Procedures written and installed.
- On-site manager training and KPI setup.
- OTA, GDS, and direct booking optimisation.
- PMS configuration and reporting setup.
Starting from $7,500+ GST (project-based)
Ongoing
Fractional COO
You want to step back. We sit above your motel managers and run the operation on your behalf. You get a monthly report and a phone call for major decisions. We do not believe in charging massive, flat fees regardless of how your business is doing. Our pricing is completely performance-based. This means our success is tied directly to your financial growth. We only win when your profits go up. This unique structure ensures that we are 100% committed to running your property optimally and making your business as successful as possible.
- Strategic oversight of pricing, staffing, and marketing.
- Staff KPI management and escalation handling.
- Monthly on-site or deep-dive audits.
- Owner receives a health report once a month. Nothing else required.
Monthly retainer (custom quote) — institutional-grade management at a fraction of a full-time GM.
Book a 30 Minute Phone Call
No forms, no sales pitches. Fill in your details and we will call you.
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Frequently Asked Questions
What does consulting with Motel Coach actually involve?
It is a structured transition from operational chaos to institutional-grade management. Depending on your Tier, it involves forensic auditing of your revenue "leaks," hardcoding Standard Operating Procedures (SOPs), training your staff to operate without you, and providing ongoing strategic oversight to protect your margins.
Is this suitable for small, independent motels?
Yes. Revenue leakage doesn't care about room count. If you have 15 rooms or 50, the "levers" are the same. I only engage with properties where I can identify a significant, measurable ROI that exceeds the cost of my involvement.
Do I need to change my PMS or booking systems?
Not necessarily. During the Tier 1 Audit, I evaluate your current tech stack. If your systems are the bottleneck preventing growth, I will recommend a shift. If they are capable but poorly configured, we fix the configuration.
How long does it take to see results?
The Tier 1 Audit identifies "hidden" revenue opportunities within 48 hours. For Tier 2 "Rails" installations, most owners see the investment recovered through commission savings and increased efficiency within 3–6 months.
Can unused consulting hours roll over to the next month?
Retainers (Tier 3 & 4) are designed for ongoing availability and "Guardian" oversight, ensuring I am the buffer between you and the noise. Because this is a high-level management role rather than a "by-the-hour" service, hours do not roll over.
Will you work directly with my staff or managers?
Absolutely. In the "Rails" and "Freedom" packages, I am the "Final Boss." I train them, set their KPIs, and handle their escalations. The goal is to remove the owner from the daily "engine room" conversations entirely.
Is this more operational or more strategic?
It is a hybrid. A great strategy fails on a broken operational engine. I fix the engine (Operations) so that the strategy (Revenue/Growth) actually produces a return.
Do you guarantee increases in occupancy or revenue?
I only work with properties where I am confident I can find a significant ROI. While I cannot control the market, I control the levers that determine how much of that market you capture and how much of that revenue you actually keep as profit.
How do we get started?
Lets start with a phone call. We then do an initial review of your property, if there is a good fit for our services, We will call you to discuss the best Tier for your objectives.
Limited Availability
Schedule a 2-Hour Strategy Session
Normally $259 — only $135. A focused session on your motel's biggest profit levers before committing to a full engagement.